Hachiko Bico | BDX Milano

★★★★★

AMAZING customer service! I found Wrights MB while searching for my favorite designer brands online. I purchased a dress, which arrived quickly but with a small defect on the front. I emailed the store with photos and they responded right away with an apology and offered a discount or return. I was so impressed by their customer service that I kept the dress with the discount and the discount refund was issued right away. I will definitely be back to shop online and hope to visit in person next trip to Cali! Thank you for the excellent customer care.

Kari Lane

Fort Collins, CO

★★★★★

Amazing experience!! I made a mistake when ordering, and they we're so kind and helpful. The necklace I ordered is breathtaking! Thank you Wright's, and special shout out to Ella!

Stacy Loper

Tampa, FL

★★★★★

I experienced the most genuine hospitality on my most recent shopping trip at Wright’s.

As soon as I set foot in the store I was greeted by every member of the female-led team and offered assistance if needed. Its honestly the little things that I feel sometimes get lost in the retail experience, eye contact, positive body language and beautiful smiles.

I’ve worked in the service industry for over a decade and know above and beyond service when I see it. The entire team deserves recognition for making me feel so welcome. That feeling the moment I walked in was very memorable so I thought I would take the time to submit a review so everyone can experience the same feeling.

Thank you 🤙

John Torrens

Los Angeles, CA