Final Sale Items Include: Sale Items of 30% Off and Up (unless stated otherwise), Jewelry, Lingerie, Bath + Beauty Products, Candles, and Fragrance purchases.
Exchanges and refunds are processed within 3 days after we receive the merchandise. Please note we process returns Monday - Friday. If we receive your return on the weekend, we will process it the following Monday.
For returns, we will refund the original form of payment (excluding the shipping cost), please allow for 5-7 days for processing. For store credits, we will email you a store credit in the form of a gift card.
If you received an item that is damaged, please contact us immediately at wrights@wrightsmb.com. All damages must be reported within 48 hours upon delivery. We will replace items if they are defective or damaged.
Lost Packages
Unfortunately, we cannot control what happens to your package once they are in the hands of our designated mail carrier (UPS or USPS), therefore Wright's is not responsible for any orders that are lost or stolen. We will, however, do our best to help you navigate the claims process to either locate your package or get you a refund. For added security, we recommend adding signature delivery to your order.